Operator - Caroline Bartleet (2015)

Operator presents a call from a woman dealing with a fire to an emergency operator who helps her and her son escape the fire. We are positioned with the operator throughout as she guides the woman to safety and tension rises. Technically this short film doesn't have that many complex micro elements however the fast pace dialogue and excellent performance creates an clear image of what is going on, on the other side of the phone despite us not visually seeing what happens. We are clearly aligned with the emergency operator through only hearing and because of shots which portion her in the centre of two monitors suggesting she is alone in this job. This showcases the importance of the work emergency operators do. One particular micro element that stood out to me was the silence followed up by a sigh after the call takes place which implies that these workers get now emotional pay off for the work they do. The fact that she picks up another call afterwards creates a cyclical structure that also parallels with real life and how their job is never really over.